AFTER HOURS CONTACTS

Sales Team:

Bevan Vanderwolf :  0408 457 793
Shane Stirling : 0409 347 363

Please Note: If our Sales Team is unable to answer your call please leave a message and they will get back to you as soon as possible.

 

 

Rentals:

If you have any Emergency Repairs out of office hours:

Step 1: please try and contact our Property Manager on 0457 777 417 first before organising your own repairs

Step 2: if unable to contact Property Manager contact our nominated trades person

Plumbing: Wall to Wall Plumbing 0400 662 383

Gas: Wall to Wall Plumbing 0400 662 383

Electrical: Saturn Electrical 0404 090 968

Locksmith: Lock experts 0408 231 345 (locking yourself out is not an emergency and this will be at your expense)

If you have exhausted all of the above options you can you may seek an alternative trades person but please advise our office by leaving a message on either phone or by email.

 In the event of an extreme emergency or natural disaster:

SES:  13 25 00

Ergon: 13 10 46

Southern Downs Regional Council: 1300 697 372

PLEASE NOTE : Tenants may be liable for extra costs involved for maintenance call outs if they are not an emergency.

Examples of Emergency Repairs:

  • A burst water service or a serious water service leak
  • A blocked or broken toilet
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm, fire or impact damage
  • A failure or breakdown of the gas, electricity or water supply
  • A failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
  • A fault or damage that makes the property unsafe or insecure
  • A fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
  • A serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using the property

All other repairs are considered routine repairs.

For all Non-Urgent Maintenance issues complete an online Maintenance Request or alternatively one of the following:

ring our office on 4667 0097

our Property Manager on 0457 777 417

or you can leave an Email on either rentalsm@pswarwick.com or admin@pswarwick.com